We do not ship on weekends or U.S. holidays, and Saturday delivery is not available. For orders of $300 or more, a signature is required upon delivery. Once your package is signed for and delivered, we cannot be held responsible for theft or damage. If you choose to waive the signature requirement, the package is insured only during transit, and responsibility shifts to the customer upon delivery. - **Ground Shipping**: $10.00 | 5-7 Business Days (plus processing time) - **Two-Day Shipping**: $18.00 | Arrives 2 business days after processing if ordered by 12 PM PST - **Next-Day Shipping**: $28.00 | Arrives next business day after processing if ordered by 12 PM PST

Orders placed before noon PST typically ship within 8-10 business days via UPS Express. For rush shipments, please contact us at fiduciacollectios@gmail.com If your order is delayed or canceled due to stock, payment, or other issues, we will notify you via email.

Prices displayed on our website do not include taxes and duties. International customers should consult their local customs office for information on applicable import taxes. We are not responsible for any customs duties or fees you may incur. The carrier will bill you for any import duties, customs fees, and local sales taxes relevant to your country. Please note that all international orders are FINAL SALE and cannot be returned or exchanged. We are also not responsible for international shipments lost in transit.

Once your package has been shipped and handed over to the courier, the shipping method cannot be changed.

Returns will not be processed unless they go through our Returns Manager portal. If you encounter any issues with the portal, please reach out to us at fiduciacollections@gmail.com. We only accept returns and exchanges on domestic orders within the United States. - **Bags**: Returns and exchanges are accepted on all full-price bags within 7 days of delivery receipt. - **Clothing, Jewelry, and Shoes**: Returns and exchanges are accepted within 14 days of delivery receipt. Please note, all international orders are final sale and may not be returned or exchanged. Fiducia Collections is not responsible for international shipments lost in transit. To receive a refund, the merchandise must be returned in the same condition in which it was shipped, including the original packaging and the box it came in. Fiducia Collections boxes should not be used as the actual shipping box. Original and return shipping fees will not be credited back upon return. Please ensure your items are returned new, unused, and with all Fiducia Collections and designer garment tags still attached. Returns that do not meet our policy will not be accepted and will be sent back to you. Please allow up to 7 business days for your refund or exchange to be processed. You will receive a confirmation by email when your return or exchange is complete. No price adjustments will be made for prior purchases. All orders placed during online sales and promotional periods are final. No refunds or exchanges are allowed. If merchandise is returned despite this policy, items will be sent back to you.

Once you’ve received your shipping confirmation email it may take 24 hours for tracking updates to appear.

The item you're interested in is currently sold out. Due to the way we source our fabrics and produce our collections, many of our items are available in limited quantities. Most of our pieces are limited edition and will not be restocked.

Our products tend to sell out quickly, so we hold your place to ensure you get what you want. The item will be shipped by the date specified in the product description, though preorder dates may occasionally change. Please be aware that your card will be charged in full when you place a preorder. This helps us secure the item for you.

Once an order is placed, it cannot be modified or canceled. However, if you need to make a change due to an incorrect style, color, or size, please email Customer Service at fiduciacollections@gmail.com. Our representatives will do their best to assist you, but please note that changes can only be made under these specific circumstances.

We only offer exchanges for domestic orders, so please contact us for details on how to proceed. Unfortunately, all international orders are considered final sale and are not eligible for returns or exchanges at this time.

Most orders shipped within the United States can be returned within 7 days of receipt. Please reach out to us for instructions on the return process. Note that items marked as "FINAL SALE" are not eligible for returns or exchanges. Additionally, all international orders are final sale and cannot be returned or exchanged.

We don’t have a showroom at this time. If you have any questions or need more information, please feel free to contact us!

Authentic Fiducia Collections products are available exclusively on our website (www.fiduciacollections.com). Please note that we do not sell merchandise through individuals, flea markets, unauthorized retail locations, or auctions.

As a unified team, we actively combat counterfeits by taking legal action and pursuing takedowns of counterfeit websites.

You sure can! Please report any counterfeit websites or sellers at fiduciacollections@gmail.com. Please provide location of the merchandise, style of product(s) offered, and website. Thanks for your cooperation!